Business Operation Director

Shanghai, CN

About The Position

1.      Supply Chain Management:

l Develop and improve practical workflow for operations management, procurement, warehousing, distribution and information management.

l Continuously optimize processes according to business changes, enhance and improve supply chain performance, and achieve timely delivery targets;

l Help in the implementation of a CRM and ERP system

l In charge of Q.C Teams, Warehouse and warehouse Team, sales order management and support team, planner and purchaser.

l Spearhead the development and enhancement of practical workflows for efficient operations management, procurement, warehousing, distribution, and information management

l Continuously optimize and streamline processes to adapt to evolving business needs, thereby enhancing overall supply chain performance and achieving on-time delivery targets.


2.      Business Operations:

l Complete business operation data analysis, issue operation analysis reports, provide valuable data analysis for the business, and guide sales and operation work through analysis.

l Provide professional and efficient compliance processes to ensure timely response to business needs.

l Provide professional guidance and suggestions, and maintain good communication and interaction with the business;

3.      Business Promotion:

l Responsible for the overall control of business operations, manage the bidding process.

l Control and support the whole business process from contract to collection to prevent potential risks, including contract drafting, contract negotiation, contract review, contract file management, contract implementation follow-up, billing management, refund management, revenue management, expenditure management, business dispute settlement, etc.

l Responsible for orders forecast management - . Data Analysis and Interpretation: Conduct in-depth statistical analyses and data mining to extract meaningful insights and patterns from datasets. Interpret and present findings in a clear and concise manner.

l Reporting and Documentation: Generate comprehensive reports and documentation to support business decisions and ensure data integrity

l Report directly to GM

4.      Cross-functions Coordination:

l Promote efficient collaboration with relevant cooperation departments, and can lead the dredging of all parties to ensure the steady development of business.

l In charge of weekly and monthly sales and planning meetings.

l Communicate in English with overseas suppliers and head office. 


l Bachelor degree or above, more than 8 years of business operation related working experience, more than 3 years of team management experience, managed at least minimum 10 employees;

l Good business risk control ability and familiar with business contract management methods;

l Have practical operation and management experience in business operation, product procurement, warehousing, logistics distribution and information management;

l Experience in medical device industry is preferred.

l Experienced working with WMS, CRM and ERP systems

l Proficient in English both writing and speaking. 

l Proficient in Microsoft office, and specialist in excel, able to run complex formulas, conduct statistical analyses, and provide data-driven insights, Able to use Excel functions, formulas, and features to manipulate and analyze data effectively

l Statistical Analysis Skills: Solid understanding of statistical concepts and the ability to apply them for various analyses, including forecasting.

l Analytical Mindset: Strong problem-solving skills with the ability to identify patterns, draw insights, and make data-driven decisions.

l Attention to Detail: Meticulous attention to detail to ensure accuracy and precision in data analysis and reporting.

l Communication: Excellent verbal and written communication skills to effectively present findings and collaborate with team members in English and Chinese.

l Time Management: Capable of managing multiple tasks and priorities, meeting deadlines, and delivering high-quality results.

Let’s talk about your future